Effective Date: 1st November 2024 Welcome to RakanWorks! These terms and conditions (“Terms”) govern your use of the RakanWorks software-as-a-service platform (“Service”). By accessing or using our Service, you agree to be bound by these Terms. Please read them carefully.

1. Use of Service

  • RakanWorks grants you a limited, non-exclusive, non-transferable right to use the Service for managing a workforce, including both foreign and local employees, as well as HR tasks and other operational needs as outlined in your subscription.
  • You agree to use the Service only for lawful purposes and in compliance with all applicable laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA) and other relevant regulations.

2. Compliance with Malaysian Law

  • RakanWorks operates under the legal jurisdiction of Malaysia and complies with all applicable laws, including data protection laws and employment regulations.
  • As a SaaS provider, RakanWorks ensures that its platform meets industry security standards and protects users’ data in accordance with Malaysian legal requirements.

3. Account Registration

  • To use the Service, you must register for an account. You agree to provide accurate and complete information during the registration process.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Data Security

  • RakanWorks implements advanced security measures, including encryption and access controls, to protect all user data stored on the platform.
  • Our platform undergoes regular security audits and complies with Malaysian cybersecurity standards to ensure data integrity and confidentiality.

5. Subscription and Payment

  • RakanWorks operates on a subscription-based model. You agree to pay all applicable fees as outlined in the subscription plan you select.
  • Failure to pay subscription fees may result in suspension or termination of your access to the Service.

6. Termination

  • RakanWorks reserves the right to suspend or terminate your access to the Service if you breach any of these Terms.
  • You may terminate your subscription at any time. Upon termination, all rights and licenses granted to you under these Terms will immediately cease.

7. Limitation of Liability

  • To the fullest extent permitted by Malaysian law, RakanWorks shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

8. Governing Law

  • These Terms are governed by the laws of Malaysia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Malaysia.
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